ANA SPA is open from 10:00am until 8pm [last treatment finishing at 7pm] We hope the following information is useful in planning your stay with us.
Please book your treatments in advance to avoid disappointment. Full pre-payment will be required to secure your treatment booking.
Guests to ANA SPA can use the facilities for a charge of £25 per person for a hotel resident [subject to availability] and £35 per person for a non hotel resident (only available Monday – Thursday subject to availability). This includes a complimentary non-alcoholic drink on arrival, towel & robe hire and flipflops. If your booked treatments are over £70 entry to the spa is complimentary.
We know that some of the most memorable experiences are with friends and we welcome group bookings. If you need any extras to make the day special – from champagne to flowers – please call us in advance and we can arrange them. To confirm group bookings, we require a full pre-payment deposit.
Please arrive at least 15 minutes before your treatment so you can complete a consultation form prior to your treatment. You will be welcomed by one of our team and provided with a towel, robe and flipflops and given a tour of the spa facility. Your therapist will specify what to wear for your treatment during your consultation.
Spa day and spa break guests are welcome to use the gym. Spa day and spa break guests are also welcome to join classes in the studio on a complimentary basis if there is availability on the day. This cannot be pre-booked and is subject to availability.
We want you to enjoy your experience at ANA SPA and ask you to inform us of any health concerns when you first make your appointment e.g. pregnancy, allergies etc. This will allow us to recommend treatments that are most suitable for you. We will ask you to complete a short medical questionnaire to ensure that treatments are safe and appropriate.
To ensure a tranquil experience we request that mobile telephones are not used in the spa.
The packages and treatments are subject to change and subject to availability.
The Spa is for over 18’s only.
Treatments and day spa bookings cancelled within 72 hours or non attendance will incur a 100% cancellation charge. Group bookings cancelled within 2 weeks or non attendance will incur a 100% cancellation charge. Bookings made within 72 hours of arrival will require full prepayment and will be fully chargeable in the event of cancellation or non attendance.
The hotel is fully accessible and offers several accessible parking spaces. The spa is also fully accessible via the lift adjacent to the hotel reception and features a fully accessible changing facility with direct access to the spa. For more information regarding accessibility please speak with a member of the spa team. * Please note the hydrotherapy pool does not have a hoist system.